dear Wired

0 Comments Published September 29th, 2007 in Completely clueless.

I understand you like to send out subscription renewal notices. You like to keep your subscribers. Well, I like subscribing to your publication, so that’s ok.

What I don’t understand, however, is why you keep sending me subscription renewal notices to extend my subscription by another 2 years, when my current expiration date is already more than 2 years in the future. Your notice even prints the date in a very helpful fashion: ‘EXP DEC 09′.

You wouldn’t happen to a have a small software bug now would you, where your expiration notification system only looks at the expiration month but disregards the year?